Getting EpiMonitor reimbursed in the US

Empatica is not currently registered as a DME supplier, so we are unable to bill insurance providers directly. However, some of our users have successfully submitted reimbursement requests using their EpiMonitor purchase receipt and documentation we provide. We encourage you to check with your insurance provider and provide them with detailed support materials.

EpiMonitor costs $399 for a one-off purchase of the EmbracePlus wearable, plus a monthly fee for a subscription. There are three subscription plans available, with the cheapest costing $15.90 per month. You can see all subscription options here and choose the one that best suits your needs. But rest assured, all subscription options include seizure alerting. All orders come with a 30-day trial period, so if you change your mind you can return your device to us and receive a full refund.

The Standard plan is our most popular subscription plan. It costs $24.90 per month and provides automated seizure alerts, including an SMS with the user’s location, to up to 3 caregivers. It also includes a seizure diary, plus sleep and activity stats for the previous 7 days.

Empatica handles all orders through its online store, where someone can select their wearable color and subscription plan. Once a purchase is made and a valid prescription is uploaded to the user's account, the EpiMonitor pack will be shipped to their address, including one EmbracePlus device and instructions on how to download the companion EpiMonitor app.

To prescribe EpiMonitor for their patients, doctors need to provide them with a paper or PDF prescription containing the information outlined here. The patients will then upload an image of this to the Empatica system after purchasing EpiMonitor, so a member of the Empatica team can review its validity and release the shipment. If the prescription is not valid, Empatica will contact the patient directly to explain why. If the patient is not able to provide a valid prescription to Empatica, their order will be cancelled and fully refunded.

You can upload your EpiMonitor prescription to your account, which you'll be asked to create after your purchase. Since EpiMonitor is FDA-cleared, we will need a valid prescription to ship your order. After completing your purchase, you can directly share your prescription copy alongside your purchase invoice with your insurance provider to request reimbursement. Please note that Empatica does not send prescriptions to insurance providers.

EpiMonitor provides a range of features that can provide added safety to people with epilepsy, peace of mind to their caregivers, and reliable data insights to their healthcare providers. EpiMonitor’s seizure alerting capabilities can inform caregivers in real time if a loved one is having a seizure, and can thus expedite first response, which can prevent injuries. Detailed sleep and activity metrics, alongside a comprehensive seizure diary, can be visualized inside the EpiMonitor app and in a PDF report, providing the opportunity to uncover patterns related to a person’s lifestyle, and potentially adapt treatment plans.