iOS
To correctly run and support EmbracePlus your iOS device must have:
iOS 13.7, 14.8.1, 15.8, 16.7.2, 17.1
Bluetooth® 5.0
The device models below have been tested and certified to work with EmbracePlus:
- Certified models
- iPhone 8 or higher - iOS 16
EmbracePlus
Smartphone Compatibility
To set up and use EmbracePlus, your device must have Bluetooth® 5.0 or higher. Although EmbracePlus works with the majority of devices, for optimal use we suggest using one from the list below.
EmbracePlus Technical Requirements
Last updated in Nov. 2023
Android
To correctly run the Care app and support EmbracePlus your Android device must have:
Android versions 11, 12, 12.1, 13 or 14 as released by Google
Bluetooth® 5.0 with 2M PHY, which ensures higher data throughput. Although some devices might have Bluetooth® 5.0 in their specs, some devices run non-compliant Bluetooth® 5.0 modules which might disrupt the data transfer flow, constantly losing data. To know which Bluetooth® protocol an Android mobile phone supports, please use the Nordic App®
The device models below have been tested and certified to work with EmbracePlus:
- Certified models
- Bluebird SF650 - Android 12*
- Google Pixel 3 - Android 11
- Google Pixel 4 - Android 11
- Google Pixel 4a - Android 11
- LG K51 - Android 11
- Motorola G13 - Android 11*
- Motorola G22 - Android 12
- Motorola G Pure - Android 11
- Samsung A12 - Android 11
- Samsung A13- Android 12
- Samsung A22 - Android 11
- Samsung A23 - Android 12
- Samsung A32 - Android 11
- Samsung A40 - Android 11
- Samsung Galaxy Tab A7 Lite - Android 11
- Samsung S8 - Android 11
- Samsung S21 - Android 12
* This phone model might not be compatible with the default EmbracePlus settings, if you plan on using this phone reach out to our team for more information research-support@empatica.com
The blacklisted device models below have been tested and do not support EmbracePlus:
- Blacklisted models
- LG Q60
- Huawei Mate 20 pro (HUAWEI LYA-L29)
For a smooth and continuous data collection, we recommend connecting EmbracePlus to the smartphone without any other Bluetooth pairings. With some smartphones (particularly Android models), connecting additional Bluetooth devices might cause issues in the data flow from EmbracePlus to the paired smartphone. This includes wireless earbuds, Bluetooth speakers, etc.
Compatibility may vary depending on OS, device model, and EmbracePlus settings.
Please contact our team with the specifics of your study to confirm whether your smartphone is compatible.
Planning to use a different phone model?
If you are planning on using a different phone model from the ones listed please talk to our team, as your device may still be compatible research-support@empatica.com
Not sure if your Android device is compatible?
Start a connectivity self-test with the Nordic App® or contact us via email at research-support@empatica.com
Select your Location
Embrace is currently available only in English. Embrace is an investigational device in the USA and a medical device in the EU. If you do not see your country listed, please visit the International site.
Please note that Embrace Alert System is not available in the following countries .