Smartphone Compatibility

To set up and use EmbracePlus, your device must have Bluetooth® 5.0 or higher. Although EmbracePlus works with the majority of devices, for optimal use we suggest using one from the list below.

EmbracePlus Technical Requirements

Last updated in March 2024


To correctly run and support EmbracePlus your iOS device must have:

  • iOS 13.7, 14.8.1, 15.8, 16.7.2, 17.1

  • Bluetooth® 5.0

The device models below have been tested and certified to work with EmbracePlus:

Certified models
iPhone 8 or higher - iOS 16


To correctly run the Care app and support EmbracePlus your Android device must have:

  • Android versions 11, 12, 12.1, 13 or 14 as released by Google

  • Bluetooth® 5.0 with 2M PHY, which ensures higher data throughput. Although some devices might have Bluetooth® 5.0 in their specs, some devices run non-compliant Bluetooth® 5.0 modules which might disrupt the data transfer flow, constantly losing data. To know which Bluetooth® protocol an Android mobile phone supports, please use the Nordic App®

The device models below have been tested and certified to work with EmbracePlus:

Certified models
Bluebird SF650 - Android 12*
Google Pixel 3 - Android 11
Google Pixel 4 - Android 11
Google Pixel 4a - Android 11
LG K51 - Android 11
Motorola G13 - Android 11*
Motorola G22 - Android 12
Motorola G Pure - Android 11
Samsung A12 - Android 11
Samsung A13- Android 12
Samsung A22 - Android 11
Samsung A23 - Android 12
Samsung A32 - Android 11
Samsung A40 - Android 11
Samsung Galaxy Tab A7 Lite - Android 11
Samsung S8 - Android 11
Samsung S21 - Android 12
STK X3 - Android 11

* This phone model might not be compatible with the default EmbracePlus settings, if you plan on using this phone reach out to our team for more information support@empatica.com

The blacklisted device models below have been tested and do not support EmbracePlus:

Blacklisted models
LG Q60
Huawei Mate 20 pro (HUAWEI LYA-L29)

For a smooth and continuous data collection, we recommend connecting EmbracePlus to the smartphone without any other Bluetooth® pairings. With some smartphones (particularly Android models), connecting additional Bluetooth® devices might cause issues in the data flow from EmbracePlus to the paired smartphone. This includes wireless earbuds, Bluetooth® speakers, etc.

Compatibility may vary depending on OS, device model, and EmbracePlus settings.

If you are an EpiMonitor User

Please note that the listed device models have been certified and tested by our team. If you have a phone model that is not listed, it may still be compatible with EmbracePlus and EpiMonitor. You can use the free Nordic App® to check if your Android phone is compatible with EpiMonitor. Read our support article for detailed instructions on how to install and use the app.

If you are a Care User

Please contact our team with the specifics of your study to confirm whether your smartphone is compatible. If you are planning on using a different phone model from the ones listed please talk to our team, as your device may still be compatible research-support@empatica.com

Not sure if a device is compatible?

Start a connectivity self-test with the Nordic App® or contact us via email at support@empatica.com

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