Smartphone Compatibility

To set up and use EmbracePlus, your device must have Bluetooth® 5.0 or higher. Although EmbracePlus works with the majority of devices, for optimal use we suggest using one from the list below.

EmbracePlus Technical Requirements

Last updated in Nov. 2023


To correctly run and support EmbracePlus your iOS device must have:

  • iOS 13.7, 14.8.1, 15.8, 16.7.2, 17.1

  • Bluetooth® 5.0

The device models below have been tested and certified to work with EmbracePlus:

Certified models
iPhone 8 or higher - iOS 16


To correctly run the Care app and support EmbracePlus your Android device must have:

  • Android versions 11, 12, 12.1, 13 or 14 as released by Google

  • Bluetooth® 5.0 with 2M PHY, which ensures higher data throughput. Although some devices might have Bluetooth® 5.0 in their specs, some devices run non-compliant Bluetooth® 5.0 modules which might disrupt the data transfer flow, constantly losing data. To know which Bluetooth® protocol an Android mobile phone supports, please use the Nordic App®

The device models below have been tested and certified to work with EmbracePlus:

Certified models
Bluebird SF650 - Android 12*
Google Pixel 3 - Android 11
Google Pixel 4 - Android 11
Google Pixel 4a - Android 11
LG K51 - Android 11
Motorola G13 - Android 11*
Motorola G22 - Android 12
Motorola G Pure - Android 11
Samsung A12 - Android 11
Samsung A13- Android 12
Samsung A22 - Android 11
Samsung A23 - Android 12
Samsung A32 - Android 11
Samsung A40 - Android 11
Samsung Galaxy Tab A7 Lite - Android 11
Samsung S8 - Android 11
Samsung S21 - Android 12

* This phone model might not be compatible with the default EmbracePlus settings, if you plan on using this phone reach out to our team for more information research-support@empatica.com

The blacklisted device models below have been tested and do not support EmbracePlus:

Blacklisted models
LG Q60
Huawei Mate 20 pro (HUAWEI LYA-L29)

For a smooth and continuous data collection, we recommend connecting EmbracePlus to the smartphone without any other Bluetooth pairings. With some smartphones (particularly Android models), connecting additional Bluetooth devices might cause issues in the data flow from EmbracePlus to the paired smartphone. This includes wireless earbuds, Bluetooth speakers, etc.

Compatibility may vary depending on OS, device model, and EmbracePlus settings.

Please contact our team with the specifics of your study to confirm whether your smartphone is compatible.

Planning to use a different phone model?

If you are planning on using a different phone model from the ones listed please talk to our team, as your device may still be compatible research-support@empatica.com

Not sure if your Android device is compatible?

Start a connectivity self-test with the Nordic App® or contact us via email at research-support@empatica.com

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Embrace is currently available only in English. Embrace is an investigational device in the USA and a medical device in the EU. If you do not see your country listed, please visit the International site.
Please note that Embrace Alert System is not available in the following countries .